Solutions
Customer Service
The digital experience your customers and staff expect
Today’s always-on, digital world has forever changed the way we do business. Customers expect instant access to information anytime, anywhere at the touch of a button and your employees want flexibility and choice in how and where they work.
Meet these fast-paced demands of today’s consumers and your next-generation employees with simple digital interactions. By adopting modern, mobile technologies, you’ll enhance customer service, attract and retain top talent, and create new revenue opportunities.
Key Benefits
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Keep your staff connected no matter the location
Untether your employees with access to the information they need to work anywhere, anytime.
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There’s an app for that
With instant access to their insurance information via a broker-branded mobile app, your brokerage will stay top of mind with your customers.
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Meet your customers where they are
Provide the digital experience today’s consumers have come to expect with 24/7 mobile and online access.
What the Numbers Say
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52%
of consumers are willing to switch insurance providers for greater online service
Source: Deloitte Survey
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37%
higher revenue per employee for businesses that provide customers a mobile app
Source: Applied Digital Brokerage Report
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59%
of millennials say state-of-the-art technology is important when considering a job
Source: PWC
Get Started With Tech That’s Right for You
Ready to Learn More?
Applied is ready to provide your business with the advanced insurance software and solutions you need to become a digital broker.